Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

• Personal Details: Names, phone numbers, email addresses, and home addresses.
• Identity Verification Data: Government-issued ID scans and facial recognition data required for the Know Your Customer (KYC) onboarding process.
• Payment Information: We collect data necessary to process your payment if you make purchases.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate account creation and login: We use your information to manage your account.
• To verify identity and prevent fraud: We use identity data strictly to ensure secure bookings and maintain the safety of the renting community.
• To fulfill and manage orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges.

3. How Your Data is Protected

We maintain robust organizational and technical security measures designed to protect your personal information. Your identity verification data is processed securely through our trusted KYC provider, Didit, and is guarded using industry-standard encryption protocols.

4. Who Has Access to Your Data

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Access to your personal identification data is heavily restricted to authorized system personnel and our verified identity providers only. We do not sell your personal data.